Reference

How 288com Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your 288com account, how we use it, and what rights you have over it.

Account data protectedJazzCash, Easypaisa, Raast payment info handled securelyCookie use disclosedData request process availableContact path clearly stated

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What We Collect and Why We Collect It

288com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a 288com account, we collect the details you provide directly — your name, email address, phone number and date of birth. If you deposit or withdraw using JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier tied to that transfer.

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We do not store your full mobile-money PIN or bank credentials. We also collect session data automatically: device type, browser, IP address and pages visited. This technical data helps us identify unusual login attempts and keep your account secure. Payment data collected via JazzCash, Easypaisa or
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Raast is used only to process your transaction and meet our verification obligations — we do not share it with third-party advertisers. All data collection and use is subject to local law and applies only where access to our platform is permitted in your region. If
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you have questions about what we hold on you, our support team can walk you through a data access request.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold, request a correction or ask us to delete information from your account, our support team handles these requests directly. You can reach us through the channels below. We aim to acknowledge privacy requests within two working days and resolve straightforward cases as quickly as possible.

Team online

Live Chat

Open the chat icon inside your account dashboard. Live chat is our fastest path for privacy questions, account data checks and wallet verification queries.

Email Support

Send your data request or privacy concern to our support email address shown in the Help section. Include your registered phone number so we can locate your account quickly.

Help Centre

The Help section inside your account covers the step-by-step process for submitting a formal data access or deletion request, with expected response timelines.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security measures across your account and payment data. Here is what that looks like in practice — from how cookies work to how long we keep your records.

Cookies and Tracking We use session cookies to keep you logged in across pages and analytics cookies to understand how features are used. You can adjust cookie preferences in your browser settings at any time.

Data Retention We retain account and transaction records for the period required by our verification obligations. Once that period passes, records are deleted or anonymised unless you have an active account.

Account Security Your account is protected by an OTP verification step on login. If we detect a login from an unrecognised device, we send a one-time code to your registered number before granting access.

Your Data Rights You can request a copy of your data, ask us to correct inaccurate records or request deletion of your account information. Use the email or live chat path above to start that process.

Common Questions About Your Privacy on 288com

These are the questions we hear most from account holders about how their data is managed, stored and shared on 288com.

We collect your name, email address, phone number and date of birth at registration. This is used to verify your identity and secure your account against unauthorised access.

We record the transaction reference and wallet identifier for each JazzCash or Easypaisa transfer. We do not store your mobile-money PIN or full account credentials at any point.

Yes. Contact our support team via live chat or email with your registered phone number. We will confirm your identity and provide a summary of the data we hold on your account.

We do not sell or share your personal data with advertisers. Data may be shared only where required by our verification process or applicable local law in eligible regions.

Send a deletion request via the email address in our Help section. Include your registered number. We will process the request in line with our retention obligations and confirm when it is done.

Session cookies keep you logged in while you navigate. Analytics cookies show us which account features are used most. You can block or clear cookies any time through your mobile browser settings.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How 288com Handles Your Personal Information

How to Reach Us About Your Privacy

Live Chat

Email Support

Help Centre

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on 288com

01 What personal data does 288com collect when I register?

02 Is my JazzCash or Easypaisa payment information stored?

03 Can I request a copy of the data 288com holds on me?

04 Does 288com share my data with third parties?

05 How do I ask 288com to delete my account data?

06 How does 288com use cookies on my device?

Privacy Policy

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