Reference

How Our Terms Apply to Your Account

All activity on 288com — including account registration, deposits via JazzCash, Easypaisa or Raast, and withdrawal requests — is subject to our published legal terms.

Terms governed by applicable jurisdictionAccount eligibility by local lawJazzCash, Easypaisa, Raast covered under payment termsPolicy updates notified via account emailActive accounts subject to current version of terms

Explore the Lobby Read FAQ

What Our Legal Terms Actually Cover

288com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms of use set out the conditions under which you may open and operate an account on 288com. They cover how deposits are processed through JazzCash, Easypaisa and Raast, how withdrawal requests are verified, what counts as a breach of account policy, and what steps

1
we take if a dispute is raised. Eligibility to use the platform is determined by local law in your region — we do not make representations about legality in jurisdictions where we have not confirmed access. Account holders are responsible for confirming their eligibility before registering.
2
Personal data collected during account setup, wallet linking and transaction history is handled under our privacy policy, which forms part of the full legal framework. We reserve the right to update these terms at any time; continued use of your account after a policy update constitutes
3
acceptance of the revised terms. If a material change is made, we will notify you at the email address registered to your account. Disputes must be raised through our designated support channel within the timeframe stated in the terms. Any account found in breach of policy
4
— including use of another person's JazzCash or Easypaisa wallet — may be suspended pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT

Reach Us on Legal or Account Queries

If you have a question about how our terms apply to your account, need to request a data review, or want to dispute a transaction made via JazzCash, Easypaisa or Raast, our support team handles these directly. Use the channel that works best for your situation — live chat is the quickest path for account-level questions.

Live Chat Reach our support team through the live chat widget in your account dashboard. This is the quickest route for policy clarification or account-status queries.

Email Support For formal legal requests — such as data access, account closure or a written dispute — email us at the address shown in your account settings under Help.

Account Help Section Your account's Help section carries the current version of our terms and the dispute submission form. It is updated whenever policy changes take effect.

ACCOUNT SECURITY

How We Handle Your Data and Account Integrity

Account security and data handling are part of how 288com operates — not afterthoughts. When you link a JazzCash or Easypaisa wallet, that data is stored only for payment processing and fraud prevention. We do not sell account data to third parties. Cookies on the platform track session continuity — useful when you switch from mobile browser to a saved session on another device — and you can manage cookie preferences from your account settings.

Data Retention

We retain account and transaction records for the period required under applicable law. You may request a summary of data held on your account by contacting support via email.

Cookie Policy

Cookies keep your session active across devices and remember your payment method preference — JazzCash, Easypaisa or Raast. You can review and adjust cookie settings at any time.

Account Verification

Withdrawals require identity verification before funds are released. This step protects your wallet from unauthorised requests and is a standard part of our payout process.

Policy Change Notifications

When we update our legal terms, we send a notification to your registered email. Continuing to use your account after that point confirms your acceptance of the revised terms.

Common Questions About Our Terms

These are the questions we hear most from account holders in Pakistan about how our legal terms work, what your rights are, and what to do if something needs to be reviewed or disputed.

Access depends on local law and eligible regions. You are responsible for confirming your eligibility before opening an account. We do not make legal determinations on your behalf.

Using a payment wallet not registered in your own name is a breach of account policy. Accounts found doing this may be suspended while we review the transaction history.

Send a data request to the support email address listed in your account's Help section. We will respond with a summary of the records held and the legal basis for retaining them.

Yes. Submit an account closure request through email support. Some transaction records must be retained under applicable law, but we will confirm exactly what is kept and for how long.

Complete the dispute form in your account's Help section and submit it within the timeframe stated in our terms. Include the transaction date and the payment method used — Raast, JazzCash or Easypaisa.

Yes. We send a notification to your registered email address whenever material changes are made to our terms. The updated version is also published immediately in your account's Help section.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoJazzCash MobilePay AccountRegister

How Our Terms Apply to Your Account

Reach Us on Legal or Account Queries

How We Handle Your Data and Account Integrity

Data Retention

Cookie Policy

Account Verification

Policy Change Notifications

Common Questions About Our Terms

01 Does Pakistan law allow me to use 288com?

02 What happens if I use someone else's JazzCash or Easypaisa wallet?

03 How do I request a copy of data held on my account?

04 Can I close my account and have my data deleted?

05 How do I raise a formal dispute about a transaction?

06 Will I be told when the legal terms change?

Legal

Related pages

Related pages